John Wilson, the president and COO of Orkin, works undercover at his pest-control company. He cleans up a major cockroach infestation and confronts swarming bees.
Retro Fitness CEO Eric Casaburi goes under cover and encounters an employee who hates customers.
When ADT Chief Marketing and Customer Officer Tony Wells goes under cover, he struggles to make a sale and deals with a life-or-death situation when answering a call.
ADT security systems.
Andy Wirth, president and CEO of Squaw Valley and Alpine Meadows, works undercover at his ski resorts.
While he is undercover, O’Neill Clothing CEO Toby Bost is put in a difficult position when an employee crosses the line.
Boston Market chief brand officer Sara Bittorf works undercover at her restaurants and terminates an employee for unacceptable behavior.
Moe’s Southwest Grill President Paul Damico goes under cover and encounters a pushy restaurant supervisor.
Kampgrounds of America CEO Jim Rogers goes under cover and witnesses a staff member being confronted by a difficult guest.
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